FROM YOUR PROFESSIONAL TRAVEL TRAVEL TEAM - THANK'S TO ALL OUR TRAVEL FRIENDS FOR YOUR RESPONSES, FEEDBACK AND COMMENTS
A PROFESSIONAL: is one whose competence can be measured against an established set of standards
DUE TO THE CORONAVIRUS PANDEMIC'S DEVASTATING EFFECT ON THE TRAVEL INDUSTRY, THIS PAGE HAS TEMPORARILY BEEN SUSPENDED
Hi Cherise,
Wanted to let you know that we received a check from them today. Thanks for all your help.
J. Planned Western Europe Family Vacation. March 2020.
Hope all is now well and taken care of to your satisfaction. Bob and Gillian.
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Wanted to let you know that we received a check from them today. Thanks for all your help.
J. Planned Western Europe Family Vacation. March 2020.
Hope all is now well and taken care of to your satisfaction. Bob and Gillian.
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We had a great time. The resort was great. I want to go back.
C. Cancun Dreams Riviera. February 2020,
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C. Cancun Dreams Riviera. February 2020,
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Cherise did great. It was a very family friendly resort and the beach was beautiful. There were many resorts around us that didn't have a very nice beach, so we were thankful for that as that is where we spent the most time. The all inclusive food and drink was average, to above average. The service and the hotel as well as the grounds maintenance was wonderful--so beautiful there! I appreciated Cherise's quick response time at the very end when we hadn't received the necessary documents by snail mail and we had run out of time, but she emailed over info ASAP so we ended up being good. Thanks!
A. Akumal Sunscape in Mexico. February 2020.
Cherise. Nice response. Thanks, Bob.
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A. Akumal Sunscape in Mexico. February 2020.
Cherise. Nice response. Thanks, Bob.
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Cherise was great to work with - very prompt, friendly and helpful. We had a great time and really enjoyed the resort. The resort was perfect - great blend of family side and adult side, clean, great variety of restaurants with delicious food and a lot of entertainment right at the resort...would definitely go back!
T. Coconut Bay Resort - St. Lucia. February 2020.
Thank you Cherise!. Bob.
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T. Coconut Bay Resort - St. Lucia. February 2020.
Thank you Cherise!. Bob.
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Gillian / Rick
You folks did great. Thanks. Delta airlines didn't however.
On the return trip, S's luggage showed up destroyed, but taped together with about half a roll of silver duct tape. Nothing appeared to be missing. To their credit, Delta gave here a brand new, nice suitcase - - so we transferred her stuff from the old suitcase (after we cut thru all the tape ) and put it into the new suitcase.
My luggage didn't make it. But it showed up the next day and Delta delivered it to our front porch about 11:00 PM ( I happened to look outside, and there it was. Wish they would have rang the doorbell ). It was totally soaked in water - - inside and outside . I think it was raining in a downpour in Atlanta - - so they must have place it under a building water downspout. BUT, after I washed clothes and dried out the suitcase, all is well
The Atlantis Resort is amazing. Particularly all of the aquariums and fish that are on display - - many of which are reached by underground tunnels so that you can see the fish easier. They had sting rays, dolphins, eels, sharks of all kind, turtles, and all sorts of aquatic species. Really amazing.
We did a lot of walking. The resort is big, and we certainly didn't see it all. They have many pools for swimming, beaches, and of course water parks rides. I think it is more suited to younger folks/families - - even with little kids. Us older folks didn't take advantage of the water opportunities (other than my waling around and looking at the little bikinis). No topless that we saw or heard about.
We didn't go hungry on their 2-a day meal plan. Of course, we ate breakfast about 11:00 AM each day. Lots pf places to eat (expensive!) and things to do.
We didn't stray off the property, although S tried to talk me into it. She did enough "shopping" for both of us. Hope the grand kids like their haul of stuff.
Until next time,
B. Funjet Nassau Paradise Island Vacation. February 2020.
Thanks B for your feedback. Much appreciated! Gillian and Rick.
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You folks did great. Thanks. Delta airlines didn't however.
On the return trip, S's luggage showed up destroyed, but taped together with about half a roll of silver duct tape. Nothing appeared to be missing. To their credit, Delta gave here a brand new, nice suitcase - - so we transferred her stuff from the old suitcase (after we cut thru all the tape ) and put it into the new suitcase.
My luggage didn't make it. But it showed up the next day and Delta delivered it to our front porch about 11:00 PM ( I happened to look outside, and there it was. Wish they would have rang the doorbell ). It was totally soaked in water - - inside and outside . I think it was raining in a downpour in Atlanta - - so they must have place it under a building water downspout. BUT, after I washed clothes and dried out the suitcase, all is well
The Atlantis Resort is amazing. Particularly all of the aquariums and fish that are on display - - many of which are reached by underground tunnels so that you can see the fish easier. They had sting rays, dolphins, eels, sharks of all kind, turtles, and all sorts of aquatic species. Really amazing.
We did a lot of walking. The resort is big, and we certainly didn't see it all. They have many pools for swimming, beaches, and of course water parks rides. I think it is more suited to younger folks/families - - even with little kids. Us older folks didn't take advantage of the water opportunities (other than my waling around and looking at the little bikinis). No topless that we saw or heard about.
We didn't go hungry on their 2-a day meal plan. Of course, we ate breakfast about 11:00 AM each day. Lots pf places to eat (expensive!) and things to do.
We didn't stray off the property, although S tried to talk me into it. She did enough "shopping" for both of us. Hope the grand kids like their haul of stuff.
Until next time,
B. Funjet Nassau Paradise Island Vacation. February 2020.
Thanks B for your feedback. Much appreciated! Gillian and Rick.
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As usual Debbie did a great job. Our flights and accommodations were great. We also enjoyed some of the sites she recommended. We had a wonderful time.
L. Funjet Chicago Gilrl's Trip. February 2020.
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L. Funjet Chicago Gilrl's Trip. February 2020.
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Cherise was extremely helpful! We loved the island, the resort was very nice and we really enjoyed it. I loved that the resort had a large adults only section. Restaurants at the resort were all very good. I would definitely go back.
K. Funjet St Lucia Coconut Bay Resort Family Vacation. February 2020.
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K. Funjet St Lucia Coconut Bay Resort Family Vacation. February 2020.
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We had a fantastic trip. The Medallion worked better than expected. The seating for dinner worked out really good so no issues once we got settled. Cruise was packed...Christmas/New Years. Only issue for Travel Travel would be to provide a nice summary of all the expenses prior to boarding Thanks for all your guidance.
B. Princess E. Caribbean Cruise. January 2020.
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B. Princess E. Caribbean Cruise. January 2020.
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It was surprisingly simple and a quick phone call. Excellent.
D. Colorado Springs. January 2020.
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D. Colorado Springs. January 2020.
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Debbie did a great job with the planning and details of our trip. It was a pleasant surprise to be met with cheese and champagne with a note to enjoy ourselves when we arrived in our cabin. Thank you again for all of your hard work.
B. Royal Caribbean Western Caribbean Family Cruise. December 2019.
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B. Royal Caribbean Western Caribbean Family Cruise. December 2019.
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As usual, you all did great. Although I always like to deal with you direct, it’s reassuring to know that when you are not there, you have excellent back up with Rick and Debbie. Thanks again Merry Christmas and Happy New Year !
C. Grand Cayman. December 2019.
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C. Grand Cayman. December 2019.
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Rick was great! Everything went off without a hitch. The trip was fantastic!
T. San Juan and a cruise with Royal Caribbean. December 2019.
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T. San Juan and a cruise with Royal Caribbean. December 2019.
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We had a great trip. Rick did such a good job in planning hotel/ship accommodations. Thanks to him, everything went smoothly. We will be using him to plan cruising trips in the future. Thank you, Rick.
L. Royal Caribbean Southern Caribbean Cruise. December 2019.
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L. Royal Caribbean Southern Caribbean Cruise. December 2019.
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Everything was fine, though I won't do My Time Dining again.
D. Royal Caribbean Harmony of the Seas Cruise, Western Caribbean. December 2019.
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D. Royal Caribbean Harmony of the Seas Cruise, Western Caribbean. December 2019.
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Awesome! Everything was taken care of and we knew what to expect. So we just got on the plane and ship and went on our amazing trip!
M. Carnival Cruise South Caribbean. November 2019.
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M. Carnival Cruise South Caribbean. November 2019.
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Gill We’re back All went well. You and Gate1 are on the ball. Thanks.
J.&R. Gate 1 Classic Egypt and Nile Cruise. November 2019.
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J.&R. Gate 1 Classic Egypt and Nile Cruise. November 2019.
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Debbie was amazing! Everything was so organized and well put together. This trip was a once-in-a-lifetime opportunity and I’m so glad I had Travel Travel to help arrange everything.
A. Australia/New Zealand. November 2019.
Thank you Debbie. Gillian.
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A. Australia/New Zealand. November 2019.
Thank you Debbie. Gillian.
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This was our first cruise in 24 yrs, and it was in honor of my wife's retirement. So it was very important that it go well. And we couldn't happier with the how it went. Rick did an excellent job of putting everything together for us, and keeping me informed at every step. We will be doing another cruise next year and will definitely have Rick put it together.
F. Viking Far East Cruise. November 2019.
Thank you Rick. Super response and service given!. Bob.
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F. Viking Far East Cruise. November 2019.
Thank you Rick. Super response and service given!. Bob.
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Rick did a great job with recommending Old Key West Resort. Our room was perfect, and the resort was really nice. Of course Disney runs like a well-oiled machine so the vacation was excellent.
M. Disneyworld. November 2019.
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M. Disneyworld. November 2019.
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I had Rick as my agent. He was precise and simple and got it done right away. The only problem I had was that he kept getting my name wrong and has to call me back multiple times. Other than that, he’s awesome!
M. Colorado College, Colorado Springs. October 2019.
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M. Colorado College, Colorado Springs. October 2019.
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The agenda was well organized and followed perfectly! We had drivers, tour guides, and hotels/transportation as expected and without an delays. The places we toured and visited were what we were looking for. Great trip with great people that cared about our experience.
J. Madrid, Valencia, Barcelona, Spain. October 2019.
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J. Madrid, Valencia, Barcelona, Spain. October 2019.
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The trip was PERFECT! You guys found us the most amazing condo, on the beach, with all the amenities of a luxury hotel. Our trip could not have been more perfect! Thanks to your team, especially Cherise, as we got lucky booking with you guys!
J. Maui, Hawaii. October 2019.
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J. Maui, Hawaii. October 2019.
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The service was excellent and my flights and times all worked out well. The people who attended me were really nice and I'm really appreciative of the your services. Thank you.
J. Colorado Springs, Co. October 2019.
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J. Colorado Springs, Co. October 2019.
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Everything was great! Hotel on both ends, tours, & the cruise were all good. We had a great time!
I. Canada- New England Cruise. October 2019.
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I. Canada- New England Cruise. October 2019.
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Everything was great. Globus did a super job. They Had everything planned perfectly. Debbie O’Bryan did a great job. We will certainly use Travel Travel again.
S. Great Britain. October 2019.
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S. Great Britain. October 2019.
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Great.
T.Blue Sky Hawaii Vacation. October 2019.
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T.Blue Sky Hawaii Vacation. October 2019.
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Gillian and her staff are amazing... An Alaskan cruise tour that was high priority to us became a turn key wonderful trip from beginning to the end...Our hotel in Vancouver, Canada was top notch, never did we hassle with our bags the guy's came right to our rooms got our bags put them on the ship we virtually got off the hotel elevator walked maybe 100 yards down the dock right into the boarding process after our 7 night cruise again our bags went right to Denali Lodge 2 nights on to Mt. McKinley 2 nights on to Anchorage 1 night then to the airport where we took over our luggage to check in... Virtually effortless for us so we were able to enjoy every minute of our dream trip...Travel Travel planned our trip so it would be stress free... WOW!!!! The whole office of Travel Travel are exceptional and understand traveling...we have taken several trips with them and each one is perfect. Thank You so much Gillian and everyone...
S. Princess Alaska cruise. October 2019.
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S. Princess Alaska cruise. October 2019.
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The cruise worked out fine, we all had a great time and I appreciate your help in setting it all up. Areas that could have gone better,
- The first two or three rooms on the outside of the ship are small because of the hull shape, the port holes are ineffective, better to go with an inside room.
- Vancouver airport arrival process is over two hours, arrival the night before would have been a better idea
- Flight times to Vancouver were too early, flying the afternoon before and overnight in Vancouver would have been smart.
A great trip, thanks
R. Holland America Vancouver Roundtrip Group Cruise. October 2019.
Thank you R. for your input. Gillian.
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- The first two or three rooms on the outside of the ship are small because of the hull shape, the port holes are ineffective, better to go with an inside room.
- Vancouver airport arrival process is over two hours, arrival the night before would have been a better idea
- Flight times to Vancouver were too early, flying the afternoon before and overnight in Vancouver would have been smart.
A great trip, thanks
R. Holland America Vancouver Roundtrip Group Cruise. October 2019.
Thank you R. for your input. Gillian.
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Trip was fantastic. Rick did a great job booking everything and keeping us informed of any changes. However, one member of our group ended up in the hospital in Geneva and had no support whatsoever from the insurance company - and we bought the insurance for the trip through Rick. Soooo disappointed with what my friends had to deal with regarding insurance that we all paid for.
M. Switzerland, Avalon River Cruise. October 2019.
M. Thank you for your response. We are very sorry your group had to deal with this situation while on your cruise! Although we have little control over how an emergency medical claim is handled by Avalon Waterways (Tripmate) travel insurance, we were advised at the time and Rick contacted the insurance on their behalf and did everything possible from our end to assist. I will personally follow up with your friends. Gillian.
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M. Switzerland, Avalon River Cruise. October 2019.
M. Thank you for your response. We are very sorry your group had to deal with this situation while on your cruise! Although we have little control over how an emergency medical claim is handled by Avalon Waterways (Tripmate) travel insurance, we were advised at the time and Rick contacted the insurance on their behalf and did everything possible from our end to assist. I will personally follow up with your friends. Gillian.
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It was great! Hotel was perfect location in NYC. Thanks for taking care of us.
A. New York and New England Cruise. September 2019.
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A. New York and New England Cruise. September 2019.
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We had a great time and were able to visit all the sights we wanted to see. This was a complicated itinerary and Debbie did a wonderful job of putting it together.
M. Portugal, France, and Spain. September 2019.
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M. Portugal, France, and Spain. September 2019.
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Debbie did a great job of putting together a trip that met all of our requirements. She was patient and covered every aspect of our trip. It was great and I enjoyed working with her. Will call her for our nest vacation
L. Portugal, France, Spain.. September 2019.
Great responses and client satisfaction Debbie! Thank you. Gillian.
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L. Portugal, France, Spain.. September 2019.
Great responses and client satisfaction Debbie! Thank you. Gillian.
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Rick’s assistance made our logistics care free. I have not used a travel agent in many years, but Rick was so helpful and attentive, I would go this rout again. I had to make some changes in my itinerary, and Rick was always quick to respond, and patient with my many questions. I appreciated being sent a printout of everything I needed for the trip. During the trip, Holland America, hotel, train, bus, and airline staff made each transition in transportation clear and easy. Rick coordinated all of this. My only disappointment was having to forfeit my onboard credit when my state room was upgraded from a balcony with a solid railing panel to a balcony with a clear panel giving an unobstructed view from the floor up. Our view was obstructed to the right because the life boats were directly to the right of our room. We couldn’t see out to the left either, because the room to our left was at an angle. That made it a little awkward when we were both standing at the railing. In hindsight, I would have kept the onboard credit and original room with a solid panel, considering it was always too cold and wet to sit outside on the balcony, and this upgraded room put us farther away from the rest of our family.
E. Alaska Cruise, Holland America. September 2019.
E.Thank you for your important feedback. Unfortunately, we only pass-on the stateroom upgrade offer by the cruise line and are very sorry your upgrade ended up disappointing rather than satisfying you. Gillian.
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E. Alaska Cruise, Holland America. September 2019.
E.Thank you for your important feedback. Unfortunately, we only pass-on the stateroom upgrade offer by the cruise line and are very sorry your upgrade ended up disappointing rather than satisfying you. Gillian.
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Tara was wonderful. She got everything we asked for and a few options we didn't.
S. Alaska. September 2019.
Thanks Tara. Good job! Bob
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S. Alaska. September 2019.
Thanks Tara. Good job! Bob
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In short: It. Was. Amazing!!! We had a wonderful time. The resort was fantastic! The All-Fun-Inclusive admission to the parks and tours really was the way to go because I know we probably would have spent more and been more stressed if we had tried to “save money” piece it together ourselves even if it was more expensive up front. We had just the right amount of going-and-doing and relaxation. The resort and parks were beautiful. The food was great. Going in September was really the best, too. We had great weather, and the resort and parks felt empty! We couldn’t imagine doing it during high season! A couple of (very) minor notes: 1) They were really good to ask about food allergies, but there was just enough of a language barrier, though, that we had to take a few things on faith. It all worked out okay, but my wife's food allergies aren’t life-threatening either. Had they been, we might have needed to be a little more forceful on making sure. 2) We got roped into their sales presentation for their Destination Club before we knew what we were getting into. It all worked out fine. We had to give up 2.5 hours of our time (vs the 1.5 they promised) and got $200 to spend at the resort for our trouble. We used it to buy their Photo Pass package. Not a big deal, but you might tell folks that they’ll likely be given a “personal invitation to brunch at their special restaurant”, just so that they’re forewarned. 3) The concierge sat down with us right at the start to walk us through everything and get any reservations we needed for the week done — both restaurants and parks/tours. It was frankly a little overwhelming with all the options. BUT, my recommendation to others is just to go with it: Make several reservations/decisions right then. Then think about it and make any changes you’d like to. We wound up canceling two of the reservations we made the next day and then making others as the week went on. The only caution is that we almost didn’t get into one of our restaurants, so during higher seasons, it would be good to have a decent idea when you get there of what you want to do.
T. Hotel Xcaret, Riviera Maya, Mexico. September 2019.
Thank you T. for your response and feedback which has been passed on to our adviser team. Gillian.
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T. Hotel Xcaret, Riviera Maya, Mexico. September 2019.
Thank you T. for your response and feedback which has been passed on to our adviser team. Gillian.
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They were great!
P. Princess Alaska Cruise. September 2019.
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P. Princess Alaska Cruise. September 2019.
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Gillian, just wanted to drop you a line to tell you how our cruise to Alaska went. It was an exhausting trip!! But I expected no less.
I want to say the 3 items Holland America comp'd us was fantastic. We hadn't bought a drink package as we thought it was too expensive, so when they comp'd us one for two we were glad. We expected to pay for a couple drinks here and there for the both of us and getting that drink package for two was perfect. We're not excessive drinkers but not having to worry about paying for them was perfect.
Then the restaurant meal they comp'd us was fantastic, service was exceptional and food as well. We really enjoyed that one.
The total of $300 to spend on board was perfect too. In the end, we only owed Holland America $24. It would have been far far more without the on board credit and drink package.
Great trip, excursions were great. Victoria BC was a bit overwhelming. They don't tell you that you have to pay for bus transportation to the city. Of course if we had booked an excursion such as horse drawn carriage or something, they would have picked us up there at the pier. Unlike Alaska where the "city" is right there at the pier, it's farther away in Victoria. They said it was a 30 min walk if you decided to walk it, so we paid the $15 per person round trip for the bus. Beautiful city, but thinking on it I wish we would have stayed on board for that one.
It was also great that our stateroom was on the top floor of staterooms, deck 8, when we arrived at places being up high looking out our balcony was perfect. Any lower and it would not have been as great a view.
Anyway, thank you for all you did to book it, it was appreciated.
Thanks
D. Holland America Alaska Cruise. September 2019.
Oh D,
I've had you on my calendar to call and find out how your trip was, and never got to you.
I'm so glad you had a good time. All the perks that the cruise lines offer from time to time certainly help with the overall cost. Otherwise they get you good while on board. Glad it all worked out and you are not scared away for another one.
Thanks for the good feedback.
Gillian.
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I want to say the 3 items Holland America comp'd us was fantastic. We hadn't bought a drink package as we thought it was too expensive, so when they comp'd us one for two we were glad. We expected to pay for a couple drinks here and there for the both of us and getting that drink package for two was perfect. We're not excessive drinkers but not having to worry about paying for them was perfect.
Then the restaurant meal they comp'd us was fantastic, service was exceptional and food as well. We really enjoyed that one.
The total of $300 to spend on board was perfect too. In the end, we only owed Holland America $24. It would have been far far more without the on board credit and drink package.
Great trip, excursions were great. Victoria BC was a bit overwhelming. They don't tell you that you have to pay for bus transportation to the city. Of course if we had booked an excursion such as horse drawn carriage or something, they would have picked us up there at the pier. Unlike Alaska where the "city" is right there at the pier, it's farther away in Victoria. They said it was a 30 min walk if you decided to walk it, so we paid the $15 per person round trip for the bus. Beautiful city, but thinking on it I wish we would have stayed on board for that one.
It was also great that our stateroom was on the top floor of staterooms, deck 8, when we arrived at places being up high looking out our balcony was perfect. Any lower and it would not have been as great a view.
Anyway, thank you for all you did to book it, it was appreciated.
Thanks
D. Holland America Alaska Cruise. September 2019.
Oh D,
I've had you on my calendar to call and find out how your trip was, and never got to you.
I'm so glad you had a good time. All the perks that the cruise lines offer from time to time certainly help with the overall cost. Otherwise they get you good while on board. Glad it all worked out and you are not scared away for another one.
Thanks for the good feedback.
Gillian.
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Rick was excellent as always. Everything was planned ahead of time and went smoothly. The post trip hotel, excursions and multiple transfers went as planed and expected. Rick was very familiar with how the fly bus worked. Looking forward to planning our next trip with Rick.
D. Viking Cruise / post visit in Iceland. September 2019.
Super! Thanks Rick. Bob.
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D. Viking Cruise / post visit in Iceland. September 2019.
Super! Thanks Rick. Bob.
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Rick was excellent! He is great communicating with us and keeping us informed. We appreciate all he did to make our trip so enjoyable.
L. Scotland. August 2019.
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L. Scotland. August 2019.
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Great!!! We had a FANTASTIC time! The hotel was perfect for us and the food was delicious. On top of that the service was absolutely impeccable. The employees were energetic and brought so much fun and joy to our vacation! We really had a great time!
K. Puerto Aventuras, Quintaroo Mexico. August 2019.
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K. Puerto Aventuras, Quintaroo Mexico. August 2019.
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I have been using Travel Travel since the late 90s. Debbie is exceptional and we love her.
She is very attentive and I could not imagine traveling without her assistance.
The S. Family. Cancun Family Vacation. August 2019.
Fantastic response! Thank you Debbie. Bob.
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She is very attentive and I could not imagine traveling without her assistance.
The S. Family. Cancun Family Vacation. August 2019.
Fantastic response! Thank you Debbie. Bob.
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Rick scheduled everything from flight, bus transfer to Whistler and wheelchair assistance. I took the opportunity to have W/C assistance for the first time due to the long corridor in VC which immensely sped up customs and immigration. Little did I know just how important that would be because I sprained my ankle after getting off the bus walking down the sidewalk leading to terminal on my return.
The Lord went before me using Rick's expertise.
P. Vancouver, BC. August 2019.
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The Lord went before me using Rick's expertise.
P. Vancouver, BC. August 2019.
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Cherise was OUTSTANDING!!! Thank you for arranging an amazing wedding anniversary trip for my wife and me! Cherise went above and beyond!!!
K. Grand Cayman. August 2019.
Thank you Cherise for your efforts to satisfy our clients! Bob.
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K. Grand Cayman. August 2019.
Thank you Cherise for your efforts to satisfy our clients! Bob.
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Gillian is amazing! As an expert in the field she is the first person I contact when planning a trip. We were contemplating a multi generational family trip to St Petersburg. Gillian informed us of visas and suggested a cruise allowing us to visit Saint Petersburg and a few others cities given our limited availability in the area. As first-time cruisers she was very patient and thorough with supplying us with detailed information to make our journey as seamless and comfortable as possible. We had an amazing multi generational trip thanks to her and the team!
N. Baltic Sea Family Cruise. August 2019.
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N. Baltic Sea Family Cruise. August 2019.
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Hi Tara
Thank you so much for making the air travel part of my trip so easy! I really appreciate it. I'd recommend Travel Travel to anyone.
S. August 2019. New York.
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Thank you so much for making the air travel part of my trip so easy! I really appreciate it. I'd recommend Travel Travel to anyone.
S. August 2019. New York.
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Pretty darn good. I was in Afghanistan when I contacted Rick about our trip. He was good about getting what I asked for. Only one hitch; we were supposed to be seated in the same row, but I was in 36 and my family was in 39. It worked out because some agreed to change. Overall, i’m Quite satisfied and would book with Rick again.
R. Italy. August 2019.
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R. Italy. August 2019.
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Once again, we want to thank Rick for his excellent travel plans for us! We had an awesome time!! All of us!! Loved San Antonio, Embassy Suites, River Walk, Lackland AFB , United flights and on and on!
Thanks Rick and Travel Travel!! Can't wait for our next adventure!
The M. Family. San Antonio, TX. July 2019.
(P.S. Found out it is easiest and less expensive to use Lyft to get around to places too far to walk and the vehicles and people were excellent.)
Thanks Rick. Good Job! Bob
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Thanks Rick and Travel Travel!! Can't wait for our next adventure!
The M. Family. San Antonio, TX. July 2019.
(P.S. Found out it is easiest and less expensive to use Lyft to get around to places too far to walk and the vehicles and people were excellent.)
Thanks Rick. Good Job! Bob
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Debbie was great! She understood that we were first time cruisers and set up accommodations accordingly. The documents were correct and the travel pouch provided was appreciated. We will recommend Travel Travel to anyone needing a travel agency. We only had one hiccup on the excursions when we were put on the wrong bus. A refund was applied to our account within 24 hours, so no big deal. We will definitely use Travel Travel for our future trips.
R. Alaska inside passage cruise on NCL. July 2019.
Very nice response. Thank you Debbie.Bob.
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R. Alaska inside passage cruise on NCL. July 2019.
Very nice response. Thank you Debbie.Bob.
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Debbie helped me from start to finish! It was fabulous. What I appreciated the most was the detail in making sure that all our transfers were taken care of and well documented on the itinerary that was sent to us. Everything went off without any problems.
M. Mediterranean Cruise. July 2019.
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M. Mediterranean Cruise. July 2019.
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Everything worked out perfectly. The travel and Airline was good. The hotel we stayed at was in a great location But the rooms were pretty run down and dated. Nothing we couldn't handle though
J. San Diego. July 2019.
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J. San Diego. July 2019.
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Cherise did a great job listening to our likes and dislike. She crafted a trip that covered all of our wants, took care of all of the work of planning and researching tours, activities, transport, flights, and hotels. Great balance of adventure, culture, sites, and cites/towns we visited. The only thing that was slightly difficult was that our travel booklet w/some transportation, lodging, and tours was not comprehensive and was not integrated with all of the flight info and all booked tours & excursions.
Thanks A. and T. Australia and New Zealand. July 2019.
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Thanks A. and T. Australia and New Zealand. July 2019.
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Travel Travel did an outstanding job, Traveling with 4 teenagers was the most difficult part of the trip, but everyone had a great time. There was no confusion or panic attacks, everything went smoothly. Only thing we would take notice of next time would be taking 2 three hour walking tours in one day.....with the heat and humidity it kicked our 73 year old butts......but we lived to do it again the next day (just one 3 hour walking tour). Thank you so much for your expertise and for planning a memorable trip for our four grandchildren and their grandparents !!
J. London, Paris and Rome. July 2019.
Thank you J.for your comments. Much appreciated. Gillian.
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J. London, Paris and Rome. July 2019.
Thank you J.for your comments. Much appreciated. Gillian.
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Assisted me right away; worked through a route - which is not easy from here to where there are limited flights; able to book the rental car and also a room going and returning; appreciated the customer service and follow-up with any and all questions! I still love travel agents and the quality of service. Thanks so much!
D. International Falls Minnesota in prep for Canada. July 2019.
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D. International Falls Minnesota in prep for Canada. July 2019.
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It was great! Hi Gillian I really enjoyed our trip and all the hotels worked out well. The one in Amsterdam worked well I thought because we were in a great location close to the tram and right across from a nice park and lots of restaurants. The same is true of our Bergen hotel right near the harbor which I loved. KLM extra leg room was perfect as well.
Loved Norway and Amsterdam and looking forward to our next Oceana trip next July.
All the best!
S. Europe. July 2019.
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Loved Norway and Amsterdam and looking forward to our next Oceana trip next July.
All the best!
S. Europe. July 2019.
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Debbie was great we went in over a year before our trip and she helped us with every little detail. Even when two weeks before we're supposed to go the hotel we were supposed to stay in was renovating and she got us a new one before we even knew there was a problem. She's great and she was always available when we needed her.
N. Cruise, Fort Lauderdale to Key West Puerta Maya Mexico Cozumel and the Grand Cayman. June 2019.
Debbie, very nice response and follow-up. Thanks, much appreciated! Bob
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N. Cruise, Fort Lauderdale to Key West Puerta Maya Mexico Cozumel and the Grand Cayman. June 2019.
Debbie, very nice response and follow-up. Thanks, much appreciated! Bob
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In response to your automated request. You always do a good job Rick. I know I give you a hard time occasionally, but all of you are a blessing to make the travel process less stressful. Thanks to all of you for your sense of humor and excellent service. Only in a place such as TT could one be teased one day and still keep coming back.Thanks !
L. Globus Italy and Germany Vacation. June 2019.
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L. Globus Italy and Germany Vacation. June 2019.
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A truly fantastic trip and perfectly organised. Thank you.
K. Zambia. June 2019.
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K. Zambia. June 2019.
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No complaints from my party of three. Seemless transfers to the most beautiful lodges. I would highly recommend you!
E. Zambia. June 2019.
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E. Zambia. June 2019.
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The trip was wonderful. Everything worked out just great--even the weather cooperated.
A. Amsterdam; Holland America Cruise; Iceland. June 2019.
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A. Amsterdam; Holland America Cruise; Iceland. June 2019.
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it all went great! no problems or issues to speak of! thank you!!
R. Denver. June 2019.
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R. Denver. June 2019.
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Dear Rick
Thank you so much for the dinner at the Pinnacle Room. We really enjoyed the meal and the cruise was great! Best regards.
M. & T. Cruise, Boston to Montreal. June 2019.
M. & T. thank you for your input, comments and card. Good information will be forwarded to future clients. Rick.
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Thank you so much for the dinner at the Pinnacle Room. We really enjoyed the meal and the cruise was great! Best regards.
M. & T. Cruise, Boston to Montreal. June 2019.
M. & T. thank you for your input, comments and card. Good information will be forwarded to future clients. Rick.
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EXCELLENT as always! Travel Travel is the only agency that I would trust my travel to. I know that I can trust the team at Travel Travel to be on top of any changes or flight changes and take good care of me before, during and AFTER each and every trip I take. Simply the BEST. THANKS Travel Travel for over 30 years of great service.
C. Africa / Zambia. June 2019.
Thank you C for your years of business, loyalty and most importantly, your and L's friendship! Gill and Bob. June 2019.
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C. Africa / Zambia. June 2019.
Thank you C for your years of business, loyalty and most importantly, your and L's friendship! Gill and Bob. June 2019.
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You done good (as usual)! Everything went very well.
Thanks Much,
C. Florida and Georgia. June 2019.
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Thanks Much,
C. Florida and Georgia. June 2019.
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Rick was great. Searched exactly what I wanted, was listening to my requests, always got back very quickly. Thank you!
A Alaska. June 2019.
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A Alaska. June 2019.
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We had a great time. Everything was they told us it would be. The Days Inn we stayed overnight in was not the best. Small room and refrigerator was noisy. We would recommend Travel Travel to our friends. Cherise was very helpful and informative. We thank you again for taking care of us.
N. Alaska. June 2019.
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N. Alaska. June 2019.
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The trip went well and we had a wonderful time. All
connections worked well with the exception of the last leg from Denver to Colorado Springs. We had flown in on Lufthansa and after getting off of the plane, had to go through customs, collect our checked bags, and then turn them back in and walk a long way for the plane going to the Springs. The flight in was on time, but by the time we got to our gate they were all boarded and attempting to give our seats away to standby. Might need to plan this better in the future. Our bags didn't make it. We didn't expect all of the hassle. Even had to do TSA over again in Denver.
Otherwise all arrangements went perfectly and we had a fantastic cruise on Oceania.
B. Oceania Barcelona and cruising around Italy. June 2019.
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connections worked well with the exception of the last leg from Denver to Colorado Springs. We had flown in on Lufthansa and after getting off of the plane, had to go through customs, collect our checked bags, and then turn them back in and walk a long way for the plane going to the Springs. The flight in was on time, but by the time we got to our gate they were all boarded and attempting to give our seats away to standby. Might need to plan this better in the future. Our bags didn't make it. We didn't expect all of the hassle. Even had to do TSA over again in Denver.
Otherwise all arrangements went perfectly and we had a fantastic cruise on Oceania.
B. Oceania Barcelona and cruising around Italy. June 2019.
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Travel Travel was great to work with. We have always planned and booked out trips ourselves, but now that we have found and worked with Cherise, we will now consider including her in our future travel plans. She made the trip less stressful as she always kept us informed about our trip.
B. Europe. June 2019.
Nice response. Thanks Cherise. Bob.
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B. Europe. June 2019.
Nice response. Thanks Cherise. Bob.
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Rick was amazing! He got our travel plans done in such a timely manner!! Everything went smoothly!! I will only use Travel Travel for all of my future trips!! Thank you so much!!
D. June 2019. Disney World.
Super! Thank you Rick! Bob.
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D. June 2019. Disney World.
Super! Thank you Rick! Bob.
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Fantastic! We had a great trip, our air/land travel and hotel accommodations were as expected and we did not have any issues.
J. June 2019. Hawaii (Maui & Oahu).
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J. June 2019. Hawaii (Maui & Oahu).
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Hi Gillian,
What a WONDERFUL vacation we have had! We have had a terrific time with all of our pals on the Uniworld cruise. I would highly recommend Uniworld to anyone. Top notch all the way. Excellent food, service, and ambience. The only thing I might change next time is to go with a larger room on the boat. We have had the most interesting foods and will definitely have to go on a major diet when we get home. Well, I meant to tell you thanks for all of your help and especially for this lovely XII Century Hotel in Split. So, thanks, Gillian!
A. Uniworld Danube River Cruise. May 2019.
(This response has been abridged)
A, What a lovely email you sent. So interesting all the places you made it to. Your second part was as busy as the first.
Glad the hotel in Split worked out. It looked nice to me too.
It was a pleasure working with you !
M. also sent me an email telling me how much they enjoyed the cruise too.
Thank you. Gillian.
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What a WONDERFUL vacation we have had! We have had a terrific time with all of our pals on the Uniworld cruise. I would highly recommend Uniworld to anyone. Top notch all the way. Excellent food, service, and ambience. The only thing I might change next time is to go with a larger room on the boat. We have had the most interesting foods and will definitely have to go on a major diet when we get home. Well, I meant to tell you thanks for all of your help and especially for this lovely XII Century Hotel in Split. So, thanks, Gillian!
A. Uniworld Danube River Cruise. May 2019.
(This response has been abridged)
A, What a lovely email you sent. So interesting all the places you made it to. Your second part was as busy as the first.
Glad the hotel in Split worked out. It looked nice to me too.
It was a pleasure working with you !
M. also sent me an email telling me how much they enjoyed the cruise too.
Thank you. Gillian.
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You got us the best price on both the cruise and the airfare. You helped us explore many options and helped guide us to the very best choice.
M. Uniworld Danube River Cruise. May 2019.
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M. Uniworld Danube River Cruise. May 2019.
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I'm very pleased. Debbie found some good flights for me with meals that met my dietary needs. Debbie helped me with a few travel issues since I am somewhat inexperienced.
Thanks so much!
P. Ireland. May 2019.
Very nice response Debbie. Thanks. Bob.
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Thanks so much!
P. Ireland. May 2019.
Very nice response Debbie. Thanks. Bob.
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The trip was managed extremely professional and I/We really appreciated a few days before we left that Cherise would personally review all of our travel plans to ensure success for me and my family! I for one truly appreciated all the help we were provided!
Thank you!
S. California. May 2019.
Good job Cherise! Thank you, Bob.
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Thank you!
S. California. May 2019.
Good job Cherise! Thank you, Bob.
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Excellent! Great service....thank you!
C. Las Vegas. May 2019.
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C. Las Vegas. May 2019.
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Great trip! Everything went well. The resort, the beach and amenities were all great. We would definitely go there again. Fortunately, the weather also cooperated for the entire vacation.
S. Cancun. May 2019
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S. Cancun. May 2019
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Your agent did Absolutely Great for me & my mother ! They booked my flight & also provided us with our boarding passes I will be using Travel Travel again !
T. Arizona. May 2019.
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T. Arizona. May 2019.
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Hotels & cruise were both smooth sailing. Had a wonderful trip!
K. Papeete to Guam. May 2019.
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K. Papeete to Guam. May 2019.
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You all did a wonderful job at getting me to my destination and helping my dad with booking the flights! Thank you!
To Colorado Springs, CO. M. April 2019.
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To Colorado Springs, CO. M. April 2019.
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Excellent.
Playa del Carmen. V. April 2019.
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Playa del Carmen. V. April 2019.
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It was excellent. All my flights were on time and I had enough time to make it to my connector flights.
C. Colorado Springs. April 2019.
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C. Colorado Springs. April 2019.
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Excellent service on phone great at telling me what I needed to do and bring. Layover was a little long but it was understandable
J. Colorado Springs, CO. April 2019.
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J. Colorado Springs, CO. April 2019.
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Great! I know how hard it is to find ideal flights from Hawaii. Thank you guys so much for helping me out when flights got messed up! You guys helped make the trip awesome!
A. Return flights to Hawaii COS. April 2019.
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A. Return flights to Hawaii COS. April 2019.
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Debbie was awesome!!! Travel plans worked out perfect!!!
M. April 2019. Captiva Island, Florida.
Thank you Debbie! Gillian.
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M. April 2019. Captiva Island, Florida.
Thank you Debbie! Gillian.
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Great - again Thanks to debbie and staff for recommendations/advice... s.
S. St. Lucia. April 2019.
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S. St. Lucia. April 2019.
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Excellent. Rick should be commended.
J. Italy. March 2019.
Thank you Rick! Good job. Bob.
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J. Italy. March 2019.
Thank you Rick! Good job. Bob.
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Rick did awesome. Our resort was beautiful and no complaints at all!! We did lots of sight seeing and rode electric bikes to tour the area. Food choices were great. If I had to say anything on the down side, we might have gone at a warmer time of year to do more water activities - a bit chilly - but definitely fun!!! Thanks, Rick!
I. San Diego. March 2019.
Thanks again Rick! Bob.
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I. San Diego. March 2019.
Thanks again Rick! Bob.
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Awesome experience, thank you Rick!
N. Hawaii. March 2019.
Great response. Thanks Rick!. Gillian.
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N. Hawaii. March 2019.
Great response. Thanks Rick!. Gillian.
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Perfect! Great service.
J. Puerto Rico. March 2019.
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J. Puerto Rico. March 2019.
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Excellent Easy Answered all questions Helpful.
H. Playa del Carmen. March 2019.
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H. Playa del Carmen. March 2019.
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I will give you an 10 out of 10 rating. The schedule and connections were just right. Well done!
S. From LAX to London and Krakow and back to LAX. March 2019.
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S. From LAX to London and Krakow and back to LAX. March 2019.
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We were happy that you were able to get us on a next day flight after our flight was cancelled. Also, for changing the hotel reservations. I would not ,however recommend the hotel in Prescott. Very uncomfortable room. The mattress was very saggy and the sofa and chair were old and hard as a rock. Other than the hotel, we had a great trip. Nice job Debby.
S. Phoenix. March 2019.
Thank you Debbie! Gillian.
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S. Phoenix. March 2019.
Thank you Debbie! Gillian.
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Excellent! Everything went smoothly! Thank you, Rick!
S. Kauai, Hawaii. March 2019.
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S. Kauai, Hawaii. March 2019.
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The resort was really nice. Very modern rooms. Well taken care of place. Food was good. Great location for us, the girls took trips with the resort to the clubs downtown as they had groups going every night to a different club. The hotels are not as big as Riv side so less to do if you stay there at night. We all had a great time and I would do the place again.
T. Cancun Group Vacation. March 2019.
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T. Cancun Group Vacation. March 2019.
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As always it was a awesome trip. Rick is the best travel agent . We enjoy working with him. Thanks P and M.
P & M. Princess Western Caribbean Cruise. March 2019.
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P & M. Princess Western Caribbean Cruise. March 2019.
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Debbie was great to work with and answered all my questions as we had never been on a cruise before. .She was very helpful in bringing things I wouldn't/didn't think of. She definitely made this a trip our lifetime. thanks so much.
R. Caribbean Group Cruise. February 2019.
Debbie
Thank you! Super response. Bob.
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R. Caribbean Group Cruise. February 2019.
Debbie
Thank you! Super response. Bob.
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Rick was very helpful in planning our vacation. Everything was taken care of, we had no concerns or issues with our trip. This made our vacation much more hassle free. Thank you
J. Bahamas, Paradise Island. February 2019.
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J. Bahamas, Paradise Island. February 2019.
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Just fine!
C. Maui, Hawaii. February 2019.
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C. Maui, Hawaii. February 2019.
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Debbie was absolutely amazing! We worked tirelessly helping us through our many obstacles in arranging this trip for a family of 5. We couldn't have done it without her! Thank you Debbie!
A. Jamaica. February 2019.
Great response, thank you Debbie. Gillian.
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A. Jamaica. February 2019.
Great response, thank you Debbie. Gillian.
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This was a great resort! Everything went really well. I would recommend this resort to everyone!!
M.Iberostar Bavaro Punta Cana. February 2019.
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M.Iberostar Bavaro Punta Cana. February 2019.
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Rick did a GREAT job getting 4 of us to Vegas. We made him work extra hard, and he was happy to do it. Thank you and God Bless!
R. Las Vegas. January 2019.
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R. Las Vegas. January 2019.
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Debbie is awesome! Professional competence with warmth and efficiency! She was thorough and organized; she provided suggestions and recommendations regarding timing, pre-cruise hotel options, cruise attire, and a myriad of other issues. Every possible detail that one expects a travel agent to know and handle was indeed handled flawlessly. Many, many thanks to Debbie for making this such a stress-free success.
N. Western Caribbean Cruise. January 2019.
Very nice response Debbie! Great job.Thank you. Gillian.
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N. Western Caribbean Cruise. January 2019.
Very nice response Debbie! Great job.Thank you. Gillian.
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Debbie was awesome!! She explained everything to me. If I had any worries she calmed me. Debbie was a lot of fun to work with and I enjoyed working with her very much.
C. Western Caribbean Cruise. January 2019.
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C. Western Caribbean Cruise. January 2019.
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Debbie. Just a quick note to let you know our trip was absolutely AMAZING! Everything worked out perfectly. No glitches or anything. It was such a great trip. I’ll email you again with some more specific thoughts and reviews.
But wanted to send a quick trip to let you know how GREAT it was and how much we all enjoyed every bit of it and had a wonderful time start to finish. So THANK YOU so much!! Really, thank you.
The C. Family.Viking Iconic Mediterranean Family River Cruise. January 2019.
Super response Debbie, thanks for the effort to satisfy! Bob.
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But wanted to send a quick trip to let you know how GREAT it was and how much we all enjoyed every bit of it and had a wonderful time start to finish. So THANK YOU so much!! Really, thank you.
The C. Family.Viking Iconic Mediterranean Family River Cruise. January 2019.
Super response Debbie, thanks for the effort to satisfy! Bob.
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Out trip was fantastic, we loved every minute of it.
D. United Playa Del Carmen Family Vacation. January 2019.
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D. United Playa Del Carmen Family Vacation. January 2019.
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OUTSTANDING! Cherise took care of EVERYTHING! She's a great pleasure to work with! Excellent customer service!
K. Las Vegas. January 2019.
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K. Las Vegas. January 2019.
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Excellent as usual. Your staff is very skilled and knowledgeable on best routes and savings. Thank you and I will use ur services again In April 2019.
D. Texas. January 2019.
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D. Texas. January 2019.
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Gillian,
Re your question:
- Travel Travel (i.e. Rick) did an excellent job; especially contacting the post cruise tourist company to ensure that we would be met when we walked off the shlp. And we were - - unfortunately, the actual van didn't show up for about 40 minutes, we had to walk to it twice, and it was 96 degrees and HUMID! The tour guide was good, no problems. The driver was another story. He wanted to listen to the radio; i.e. something in the Brazil language. Very irritating when the speaker is right in your ear. AND, the 20 minute drive to the airport took about 2 hours -- admittedly about 5:00 PM on a Friday afternoon. But he chose the route.
-Oceania did a good job as usual. The food was great! Unfortunately, they picked a weird airplane route to get us to Lisbon. The plane flew from Denver to Munich, GE; then back tracked about 3 hours to Lisbon Spain. AND - - our luggage did not make the connection. I think we had about 1.5 hours - - and the luggage didn't show up in Lisbon when we did (about 10:00 AM). Fortunately, the air Carrier, Lufthansa, followed up and the luggage was delivered to us in the Corinthian Hotel about 9:30 PM. We were vary glad to see it. If we hadn't traveled a day early we would have sailed without our luggage. We were STRESSED OUT!
B. Oceania Atlantic Expedition Cruise. December 2018.
I met with B. on 12.19.18 and we discussed this trip in detail. I am glad it all worked out OK in the end for them. Rick.
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Re your question:
- Travel Travel (i.e. Rick) did an excellent job; especially contacting the post cruise tourist company to ensure that we would be met when we walked off the shlp. And we were - - unfortunately, the actual van didn't show up for about 40 minutes, we had to walk to it twice, and it was 96 degrees and HUMID! The tour guide was good, no problems. The driver was another story. He wanted to listen to the radio; i.e. something in the Brazil language. Very irritating when the speaker is right in your ear. AND, the 20 minute drive to the airport took about 2 hours -- admittedly about 5:00 PM on a Friday afternoon. But he chose the route.
-Oceania did a good job as usual. The food was great! Unfortunately, they picked a weird airplane route to get us to Lisbon. The plane flew from Denver to Munich, GE; then back tracked about 3 hours to Lisbon Spain. AND - - our luggage did not make the connection. I think we had about 1.5 hours - - and the luggage didn't show up in Lisbon when we did (about 10:00 AM). Fortunately, the air Carrier, Lufthansa, followed up and the luggage was delivered to us in the Corinthian Hotel about 9:30 PM. We were vary glad to see it. If we hadn't traveled a day early we would have sailed without our luggage. We were STRESSED OUT!
B. Oceania Atlantic Expedition Cruise. December 2018.
I met with B. on 12.19.18 and we discussed this trip in detail. I am glad it all worked out OK in the end for them. Rick.
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Rick you always do a fantastic job. Was a great cruise. All flights no problem. The time just went to fast.
P. December 2018. Princess Southern Caribbean Cruise.
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P. December 2018. Princess Southern Caribbean Cruise.
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All your services were great! Airport & cruise ship transfers went fine and hotel accommodations were wonderful. After the cruise started & there was an issue with the cruise line, Rick was very responsive to my emails/texts. Thanks for everything!
I. Cruise from Singapore to Sydney. December 2018.
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I. Cruise from Singapore to Sydney. December 2018.
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Everything on this trip went very well. Flights were great - and help with making reservations for the train worked perfectly. Couldn't have done without you!!
G. Spain. November 2018.
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G. Spain. November 2018.
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Everything was seamless! Thank you!
C. Return to Colorado Springs, CO. November 2018.
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C. Return to Colorado Springs, CO. November 2018.
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Rick did amazing on very short notice!! We had a wonderful trip and terrific flights!
Thanks so much,
D. and B. Las Vegas. October 2018.
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Thanks so much,
D. and B. Las Vegas. October 2018.
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The vacation was perfect. The Excellence is the nicest all inclusive I have ever had a chance to stay. A perfect choice! The transfer from the airport was private and we didn't have to wait - again perfect! Lastly, Cherise was kind enough to arrange for our boarding passes with Southwest so we didn't have to worry. We are very grateful for all of your help.
D. Excellence Playa Mujeres, Mexico. October 2018.
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D. Excellence Playa Mujeres, Mexico. October 2018.
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The trip went as planned, no surprises. We loved our vacation and we have great memories. Thanks for setting it up for us.
D.&M. Funjet Plya Del Carmen Vacation. October 2018.
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D.&M. Funjet Plya Del Carmen Vacation. October 2018.
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Excellent! Not one problem. The flight and connections were smooth - the rental car was ready as was the hotel room. Very pleased with your service and will definitely use you again.
M & C. Wisconsin. October 2018.
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M & C. Wisconsin. October 2018.
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The trip was fantastic. It truly was a trip of a life time. I don't think it can be topped. All transportation was there when we needed it. No driving was the right thing for us. Old Sydney Holiday Inn was the tops! We enjoyed it so much. There was one person who was an absolute joy, Chelsey. She was cheerful, helpful and accommodating. J. just loved her!.It is hard to compare other places when the first was the tops. The Mercure in Melbourne was the least liked because of the construction that was going on. ALL of the tours were super. We especially enjoyed the tours with specialist and small group. Who could not like the animals from crocodiles to Koalas, Galas, Kookaburras, monitor lizards. We were taken care of, from snacks to food to water. Some of the food we did not care for but we managed to gain ten pounds before we got back. So, I guess we did just fine. The train was like ocean cruising except on the train. The personnel were wonderful with sparkling personalities. The activities were interesting and informative. Well worth the time and energy. The train was not as smooth as a boat and the quarters were small. But all the amenities were there. With the tours we took at Kakadu and those at Uluru we had a better appreciation of the aboriginal situation. It is not an easy situation and very complicated. The last tour we had was with an aboriginal guide, Sammy. We saw in him the conflict between his culture and the pain of moving into the modern world. He was informative and enjoyable to be with. The plane trips were long and stressful. Once inside Australia, security was not a problem. In some respects easier than security inside the United State. There is nothing we would change or leave out or replace. It was just what we were looking for! Thank you to Gillian and the Goway partnership. It was Perfect!
B. and J. Planned Australia Vacation. October 2018.
Thank you B.&J for your feedback and input. Much appreciated! Gillian.
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B. and J. Planned Australia Vacation. October 2018.
Thank you B.&J for your feedback and input. Much appreciated! Gillian.
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For the most part the trip was excellent. We ran into a couple snags, the first being our baggage check-in, or lack thereof. I was not informed we had a "no check-in" baggage rate on our flights and by chance found this out two nights before departing, so had to edit our flight information to include this round trip and accommodating us on multiple airlines. Additional costs incurred. And lastly the train kiosk to retrieve our prepaid tickets from did not recognize either/any confirmation number within our itinerary that matched what I needed to enter into the kiosk to retrieve the tickets. After speaking on two different occasions with two different ticket agents we were finally able to retrieve our tickets. I had called the emergency Travel-Travel phone number, left a message and received no response until about 30 hours later via text message. Unacceptable for emergency situations. Both of these could have been total avoided and could have caused great mishaps if we had not been diligent on our end to get them worked out. We paid Travel-Travel to be worry free of all of our travel needs and did not feel this was at all met to our satisfaction. I'm afraid to say that on our next planned excursion we will more than likely look elsewhere to have our plans laid out. Sincerely.
C. Germany, England, Scotland, and Ireland. October 2018.
Dear C.
It was a pleasure speaking with you on October 16, 2018.
I once again apologize to you on behalf of Travel Travel for any inconvenience we may have caused you on your European and UK vacation.
We also thank you for considering giving us a second chance to arrange future travel for you.
As agreed and as a goodwill gesture to you, please accept a credit of $50.00 (fifty dollars) toward payment of any travel booking made by you with us, valid for one year as of the date of this email. Just refer to this email for your credit.
We thank you for your past business and look forward to serving you again in the future.
Sincerely
Bob.
Owner and Business Manager.
Travel Travel, Inc.
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C. Germany, England, Scotland, and Ireland. October 2018.
Dear C.
It was a pleasure speaking with you on October 16, 2018.
I once again apologize to you on behalf of Travel Travel for any inconvenience we may have caused you on your European and UK vacation.
We also thank you for considering giving us a second chance to arrange future travel for you.
As agreed and as a goodwill gesture to you, please accept a credit of $50.00 (fifty dollars) toward payment of any travel booking made by you with us, valid for one year as of the date of this email. Just refer to this email for your credit.
We thank you for your past business and look forward to serving you again in the future.
Sincerely
Bob.
Owner and Business Manager.
Travel Travel, Inc.
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Everything went well and smooth - without a hitch. It was a fabulous trip!
G. Ireland. October 2018.
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G. Ireland. October 2018.
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We enjoyed Alaska tremendously! Great excursions, great cities, great weather (no rain the entire trip, temps ranged from 51-61 degrees), no mosquitoes. Travel Travel gave us good recommendations on Alaska. However, we were disappointed in Holland America Line. Pros: lots of food, good quality food in the formal dining room, great excursions Cons: Only a single electrical outlet in our room and the TV was plugged into that outlet (not a dual outlet, a single plug in), the ship (every location on the ship, including our room, zero electrical outlets in the bathroom) was kept at an extremely warm temp (~80 degrees) even though we were in Alaska, Guest Services was inadequate (we signed up for a gala night, they sent us to the wrong location and the wrong food), elevator service was continually interrupted frequently due to use by the ships crew, the entertainment was amateurish with the exception of the comedian (Frank King who was very good). My sister and brother-in-law (the M's) said they much preferred Carnival over HAL. We have never traveled on Carnival. We would not recommend HAL to others and will probably not cruise with them again.
R. Holland America Alaska Cruise. October 2018.
Thanks R. for your feedback. We will pass it on to HAL. Rick.
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R. Holland America Alaska Cruise. October 2018.
Thanks R. for your feedback. We will pass it on to HAL. Rick.
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We had a great time. Debbie did great getting us set up for the trip.
M. Royal Caribbean Mediterranean Cruise. September 2018.
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M. Royal Caribbean Mediterranean Cruise. September 2018.
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Rick....For an inexperienced traveler, all went pretty well. Construction at both Colorado Springs and Rochester airports limited signage that would have helped (like which way to the TSA checkpoints). I found that on the smaller, commuter-type planes the overhead bins are very small so even tho' I had a carry-on bag, it had to be "valet checked", not actually brought on board. Valet checking amounted to getting a tag on the bag and leaving it at the end of the jetway when boarding. These bags were loaded in the cargo area and retrieved on landing. We were directed to stand to the right of the jetway to wait for our bags to reappear.
For the return flight, the inbound plane was late getting in to Rochester, thus late deplaning/cleaning so that we could board. Made for a close change at O'Hare and a late arrival in Colorado Springs but that was the only glitch.
Thank you again for your assistance in finding these flights. I know that I wouldn't have been able to find anything as efficient in getting to a lesser destination like Rochester, NY.
M.A. New York. September 2018.
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For the return flight, the inbound plane was late getting in to Rochester, thus late deplaning/cleaning so that we could board. Made for a close change at O'Hare and a late arrival in Colorado Springs but that was the only glitch.
Thank you again for your assistance in finding these flights. I know that I wouldn't have been able to find anything as efficient in getting to a lesser destination like Rochester, NY.
M.A. New York. September 2018.
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Rick did an outstanding job in coordinating all aspects of the trip. He provided great insights on what was the best location on the boat to see glaciers and with different excursions.
We will definitely reach out to Rick again for our next trip.
J. September 2018. Princess Alaska Sea and Land Cruise.
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We will definitely reach out to Rick again for our next trip.
J. September 2018. Princess Alaska Sea and Land Cruise.
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Rick did a GREAT job making all the arrangements for the cruise as well as reservations for the rental car back to Boston. He was prompt, patient, and thorough. I will definitely contact Rick again for future travel. It was wonderful not having to worry about any arrangements.
Thanks Rick!
T. Holland America Boston to Montreal Cruise. September 2018.
Thank you Rick. Great job! Gillian.
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Thanks Rick!
T. Holland America Boston to Montreal Cruise. September 2018.
Thank you Rick. Great job! Gillian.
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Hi Gillian - just so you know...everything has worked very well. Ireland is lovely so far - and we’re looking forward to the tour. People her are absolutely lovely - friendly and helpful.
Thanks for your work in putting this together!
G. Tour of Ireland. September 2018.
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Thanks for your work in putting this together!
G. Tour of Ireland. September 2018.
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Every thing worked out fine. Thanks Rick
C. Princess Alaska Cruise. September 2018.
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C. Princess Alaska Cruise. September 2018.
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From start to finish Debbie did an outstanding job with providing us various options for our stay in Cancun with affordable pricing. Debbie was extremely knowledgeable and transparent on amenities, hospitality, locations and costs of our trip. Once our trip was booked, there was a travel warning to Cancun and I expressed to Debbie my concerns. Debbie reached out to the resort management team and they quickly responded and reassured our safety in Cancun. Thank you Debbie for providing outstanding customer service for our trip. P. S. We had a great time :)
I. Cancun. September 2018.
Thank you Debbie! Gillian..
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I. Cancun. September 2018.
Thank you Debbie! Gillian..
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Cherise,
Good morning. The trip was great.... Dry Tortugas and the seafood tour was by far the best trips we had. Dry tortugas was great from morning till the end. The crew members were so nice and very informative. The tour guide that we took upon arriving there was a great choice. It opened our eyes on the whole meaning of the place and I strongly advise to do it. However if people like snorkeling longer than I would advise doing the tour by yourself. The ocean is so beautiful and also they give you an option to camp overnight so that's pretty good. Breakfast and lunch was great for the boat trip. Food tour was awesome.... highly recommend the tour guide name Rose. I would recommend doing that first day because the tour guide pretty much told us the story of the place and showed us what are the good places to dine in. He was very kind, informative and the food was great at about six places that we went to. The snorkeling tour on the first day was great as well. Beautiful place but hot especially going there from Colorado lol.... bring a lot of sunscreen with you everywhere and definitely wear hats and have water with you. As for the hotel if you are on a budget it is the best place to stay because everything there is expensive. It is old but they kept it clean everyday so we were happy about that. We were out the majority of the time so for the place to lay your head in, the place was great for us. Highly recommend to rent a bicycle for transportation around the area because the roads are small and crowded. Renting a car would just be too much especially with parking and traffic. We really want to thank you for the service you provided for us. This was the best vacation we have had. We will definitely come back to you for our family vacation with the kids next time... it was our first time using a travel consultant and we are very happy that we did. Especially you stayed on our budget without going over it and recommended a lot of ideas. Thank you!!!!!
F. and F. Key West Vacation. September 2018.
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Good morning. The trip was great.... Dry Tortugas and the seafood tour was by far the best trips we had. Dry tortugas was great from morning till the end. The crew members were so nice and very informative. The tour guide that we took upon arriving there was a great choice. It opened our eyes on the whole meaning of the place and I strongly advise to do it. However if people like snorkeling longer than I would advise doing the tour by yourself. The ocean is so beautiful and also they give you an option to camp overnight so that's pretty good. Breakfast and lunch was great for the boat trip. Food tour was awesome.... highly recommend the tour guide name Rose. I would recommend doing that first day because the tour guide pretty much told us the story of the place and showed us what are the good places to dine in. He was very kind, informative and the food was great at about six places that we went to. The snorkeling tour on the first day was great as well. Beautiful place but hot especially going there from Colorado lol.... bring a lot of sunscreen with you everywhere and definitely wear hats and have water with you. As for the hotel if you are on a budget it is the best place to stay because everything there is expensive. It is old but they kept it clean everyday so we were happy about that. We were out the majority of the time so for the place to lay your head in, the place was great for us. Highly recommend to rent a bicycle for transportation around the area because the roads are small and crowded. Renting a car would just be too much especially with parking and traffic. We really want to thank you for the service you provided for us. This was the best vacation we have had. We will definitely come back to you for our family vacation with the kids next time... it was our first time using a travel consultant and we are very happy that we did. Especially you stayed on our budget without going over it and recommended a lot of ideas. Thank you!!!!!
F. and F. Key West Vacation. September 2018.
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Everything was perfect and thank you for all your hard work and working with us.
L. Princess Alaska Cruise. September 2018.
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L. Princess Alaska Cruise. September 2018.
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Our trip was fantastic and everything was top-notch. Rick is great to deal with and is now planning another trip for me!
M. Princess Alaska Cruise. September 2018.
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M. Princess Alaska Cruise. September 2018.
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Great! Thanks
J. Los Angeles. September 2018.
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J. Los Angeles. September 2018.
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We are very happy with Debbie. She is the best. although my return trip with united was really bad thats not your fault.We will continue to use your service in the future.
G. Seattle. September 2018.
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G. Seattle. September 2018.
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The trip truly was fabulous! The ports/tours were beyond what we expected. Tour guides were knowledgeable and freely shared such interesting information.
The flight arrangements/seating was exactly what we wanted. Though I think we are now not Detroit airport fans.
Your efforts and recommendations resulted a memorable and much loved trip. Thank you!
We did learn, and I think you probably tried to tell us, not to travel to hot areas during the warmest months. Next year will be mid-sept....or later.
Or in the spring.
Thanks again,
C. & K. Avalon Waterways Budapest to Prague River Cruise. September 2018.
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The flight arrangements/seating was exactly what we wanted. Though I think we are now not Detroit airport fans.
Your efforts and recommendations resulted a memorable and much loved trip. Thank you!
We did learn, and I think you probably tried to tell us, not to travel to hot areas during the warmest months. Next year will be mid-sept....or later.
Or in the spring.
Thanks again,
C. & K. Avalon Waterways Budapest to Prague River Cruise. September 2018.
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Travel arrangements were really well done considering the limited time available before leaving. The layovers going to the Philippines were much shorter than on the way back to the states. All in all, very well done. I'll will try again, but will make the arrangements farther in the future. Thanks again, T.
T. Philippines. August 2018.
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T. Philippines. August 2018.
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You did excellent, You were the heroine that kept the trip alive and not dead in Munich. See you tomorrow.
J. Gate 1 Russia Cruise. August 2018.
Thank you J. Gillian.
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J. Gate 1 Russia Cruise. August 2018.
Thank you J. Gillian.
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As always, Rick is the best. Very helpful and professional. We love working with him.
M. Las Vegas. August 2018.
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M. Las Vegas. August 2018.
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This was a last minute once in a lifetime trip for me. So I had to coordinate while at work. I sent all of the documentation I had on the trip to the agent. Somehow I ended up going to Plymouth New Hampshire in a taxi to the hotel reserved instead of Plymouth Mass to a hotel there. I only realized I was being taken to the wrong place due to it being late at night and rainy because I happen to see the sign saying "Welcome to New Hampshire"!!!! So a ve ry expensive taxi ride and finding a hotel at 1am in Plymouth Mass was the start of my vacation... Yes the hotel reserved by the agent was in New Hampshire :-( I had no idea based on the information sent to me to have it corrected.
D. Boston, Mass. August 2018.
D, contacted by Rick and Bob. Seems a probable communications problem. We both apologized to D and in the interests of client satisfaction and retention, Bob offered and D accepted a partial refund and credit on future airline fees, to split the costs he had incurred. D stated very satisfied. Bob.
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D. Boston, Mass. August 2018.
D, contacted by Rick and Bob. Seems a probable communications problem. We both apologized to D and in the interests of client satisfaction and retention, Bob offered and D accepted a partial refund and credit on future airline fees, to split the costs he had incurred. D stated very satisfied. Bob.
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Cherise did an excellent job. Travelled solo from Paris to Nice, via train. The most valuable service that was given were the detailed instructions Cherise typed up for each day. How to use the train tickets, which hotels were fully pre-paid for and which needed just a few euros for taxes, best way to get to and from train station to hotel. Check out times for each, O'Hare was under construction with their terminal trains, so hot foot it to the gate..and on and on. I will definitely use Travel Travel again. The air fare also was very competitive. Thank you Cherise!
S. France. August 2018.
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S. France. August 2018.
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Not one issue on our trip to Las Vegas. Everything was great! No unexpected issues arose at all. It was nice to have everything laid out for me when I spoke to the agent! very quick and easy to book!
T. Las Vegas. August 2018.
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T. Las Vegas. August 2018.
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Rick at Travel 2x,
Thank you for making our vacation a trip of a lifetime. Our trip was easy and enjoyable.
Stress free. I was very comfortable knowing that our vacation was all planned out and
went according to schedule. Thanks again.
The G. Family. Paris. August 2018.
Thank you again Rick. Gillian.
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Thank you for making our vacation a trip of a lifetime. Our trip was easy and enjoyable.
Stress free. I was very comfortable knowing that our vacation was all planned out and
went according to schedule. Thanks again.
The G. Family. Paris. August 2018.
Thank you again Rick. Gillian.
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Hi Gillian
Rick did an awesome job figuring out transportation, tours, and many other things related to our trip. Organizing for 10 people was quite a chore. We arrived and departed at places that we were suppose to without any hassles. That is a relief when you're traveling. We were very happy with our trip and hope to do more! Thanks, Rick!!
The L. Family. Paris, Italy and London. August 2018.
Thank you Rick. Gillian.
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Rick did an awesome job figuring out transportation, tours, and many other things related to our trip. Organizing for 10 people was quite a chore. We arrived and departed at places that we were suppose to without any hassles. That is a relief when you're traveling. We were very happy with our trip and hope to do more! Thanks, Rick!!
The L. Family. Paris, Italy and London. August 2018.
Thank you Rick. Gillian.
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You did fantastically ! My overwater flight on Air Canada was on a 787-9; electrically controlled window shading, much larger windows and humidity control. I think I sat in business class....but...Plenty of leg room ! Ahhh ! thank you..... That's how I will return next year !! Returned to US on a United 767 but still plenty of legroom as requested....my biggest concern and you did it ! FYI: WARNING to those going to Madrid...... has no taxis on Saturday morning ! You heard me right, and it wasn't due to a strike. I had to walk to the train station to get the bus to airport (THE WAY TO GO, both directions )! Zaragoza does not do that, though ! Who knows?
P. August 2018. Spain.
Agents copied. Gillian.
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P. August 2018. Spain.
Agents copied. Gillian.
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I really appreciate the assistance with the flight for an unaccompanied minor. For some reason the airlines make it very difficult to schedule (for me anyway). Booking the flight through Travel Travel was a piece of cake and the flight itself was great too. I was afraid to put my grandson on a plane by himself, but Frontier was wonderful and being able to send him out of Colorado Springs was a blessing. No long drive to Denver, no crazy traffic. I am very satisfied. Thank you so much!
C. Atlanta. September 2018.
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C. Atlanta. September 2018.
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The booking process went well. However, I remember discussing with Rick the need for early boarding on our flight to Puerto Vallarta as we would be getting married the day before the flight and would be too busy to check in online. However when we arrived at the airport our boarding passes printed as group C and not early boarding. I called Travel Travel at that time and left a voice mail but did not receive a response until I returned the following week and saw an email at my work email address. However I was charged $30 for early boarding on the return flight, which I didn't request or need.
T. Puerto Vallarta. August 2018.
I contacted T, apologized to them and mailed him a refund check. Gillian.
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T. Puerto Vallarta. August 2018.
I contacted T, apologized to them and mailed him a refund check. Gillian.
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It was an outstanding trip enjoyed by both my wife and I. Zoetry was outstanding. Service and location were fantastic.
C. Punta Cana. August 2018.
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C. Punta Cana. August 2018.
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TRAVEL TRAVEL, YOUR TRAVEL CONNECTION ...
719 593-1591 www.travelx2.com tvltvl@travelx2.com
For travel assistance call us, click on Travel Travel's Live Help or contact us
719 593-1591 www.travelx2.com tvltvl@travelx2.com
For travel assistance call us, click on Travel Travel's Live Help or contact us