e-NEWSLETTER from
MAY 2020
Dear Travel Friends
WE ARE OPEN FOR BUSINESS, AND READY TO SERVE YOU.
CORONA VIRUS AND CHANGES TO OUR OFFICE OPERATION
As your travel professional, Travel Travel takes the health and well being of our clients and employees very seriously. Like you, we're closely monitoring the ever changing effects of the Corona virus pandemic. We are continuously changing and updating our current business continuity plans, to support functions of our business that are affected.
As we try to understand the uncertainty we are all experiencing, we have taken the following steps to remain responsive and committed to your travel needs:
Stay positive, safe and healthy!
Sincerely
YOUR TRAVEL TRAVEL TEAM
Contact us with your questions or concerns
___________________________________________________________________________________________________________________________________________
TRAVEL QUOTE OF THE MONTH.....
"Some may think this is the wrong time to even think about travel.This pandemic will end! We must all have something to look forward to.This is the time for you to start dreaming! Travel suppliers, like all of us, are hurting. They too are dreaming. What special deals can they offer us now, so when the time is right, we will travel the World again and make new memories" - Your Travel Travel Team.
___________________________________________________________________________________________________________________________________________
FYI AND ON OUR WEBSITE...
AFTER HOURS TRAVEL ASSISTANCE
For after hours travel assistance, please call our office number 719 593-1591, leave a message and we will get back to you as soon as possible.This is not an after hours emergency phone number and we cannot respond 24/7 to assistance calls. In an emergency, please contact your airline, tour operator, cruise line or travel insurance for assistance.
CONCERNED ABOUT YOUR SAFETY IN A FOREIGN COUNTRY?
The U.S. Department of State travel advisory website is specifically designed to assess the latest risk levels and other important information in foreign countries.
OUR WEBSITE and monthly NEWSLETTERS
Get travel information that could affect your future travel decisions, how you book your travel, your flight and destination choices, availability, pricing, savings and planning.
RESEARCH THE INTERNET
CLIENT FEEDBACK
TRAVEL TIPS
Over our many years of experience in the travel industry, we have noted a few things that may be of interest to you as you prepare for your journey. Be proactive ... check it out.
Thank you for your past business - we look forward to serving you in the future.
___________________________________________________________________________________________________________________________________________
Travel Travel, your travel connection ...
5140 N. Union Blvd., Suite 200
Colorado Springs, CO 80918
719 593-1591
www.travelx2.com tvltvl@travelx2.com
For travel assistance call us or click on our website at www.travelx2.com . Our professional consultants are at your service and ready to help you with your travel needs.
Dear Travel Friends
WE ARE OPEN FOR BUSINESS, AND READY TO SERVE YOU.
CORONA VIRUS AND CHANGES TO OUR OFFICE OPERATION
As your travel professional, Travel Travel takes the health and well being of our clients and employees very seriously. Like you, we're closely monitoring the ever changing effects of the Corona virus pandemic. We are continuously changing and updating our current business continuity plans, to support functions of our business that are affected.
As we try to understand the uncertainty we are all experiencing, we have taken the following steps to remain responsive and committed to your travel needs:
- Our office remains closed to the public, we are working remotely from home, and all business will be conducted by phone or email.
- Our new business hours are from 9.00 am until 4.00 pm, Monday thru Friday.
- Please call us at 719 593-1591 and leave a message, or email us at tvltvl@travelx2.com for assistance or advice, and we will get back to you as soon as possible.
- Suppliers and airline cancellation and refund policies have become very challenging and complicated, and are continuously being changed and updated. Also, due to unacceptably long phone hold times, it is very difficult to actually speak to our suppliers and airline partners. We can therefore only give you updated change, cancellation and refund information, as and when we receive it.
- Suppliers, not Travel Travel, determine policies regarding credit, refund and penalty decisions. Some clients, not satisfied with cancellation and refund decisions, have been referred directly to vendor customer service for a better outcome. In some cases, they have been successful. To help clients contact suppliers directly if they so wish, we have compiled a list of customer service contact information.
Stay positive, safe and healthy!
Sincerely
YOUR TRAVEL TRAVEL TEAM
Contact us with your questions or concerns
___________________________________________________________________________________________________________________________________________
TRAVEL QUOTE OF THE MONTH.....
"Some may think this is the wrong time to even think about travel.This pandemic will end! We must all have something to look forward to.This is the time for you to start dreaming! Travel suppliers, like all of us, are hurting. They too are dreaming. What special deals can they offer us now, so when the time is right, we will travel the World again and make new memories" - Your Travel Travel Team.
___________________________________________________________________________________________________________________________________________
FYI AND ON OUR WEBSITE...
AFTER HOURS TRAVEL ASSISTANCE
For after hours travel assistance, please call our office number 719 593-1591, leave a message and we will get back to you as soon as possible.This is not an after hours emergency phone number and we cannot respond 24/7 to assistance calls. In an emergency, please contact your airline, tour operator, cruise line or travel insurance for assistance.
CONCERNED ABOUT YOUR SAFETY IN A FOREIGN COUNTRY?
The U.S. Department of State travel advisory website is specifically designed to assess the latest risk levels and other important information in foreign countries.
OUR WEBSITE and monthly NEWSLETTERS
Get travel information that could affect your future travel decisions, how you book your travel, your flight and destination choices, availability, pricing, savings and planning.
RESEARCH THE INTERNET
CLIENT FEEDBACK
TRAVEL TIPS
Over our many years of experience in the travel industry, we have noted a few things that may be of interest to you as you prepare for your journey. Be proactive ... check it out.
Thank you for your past business - we look forward to serving you in the future.
___________________________________________________________________________________________________________________________________________
Travel Travel, your travel connection ...
5140 N. Union Blvd., Suite 200
Colorado Springs, CO 80918
719 593-1591
www.travelx2.com tvltvl@travelx2.com
For travel assistance call us or click on our website at www.travelx2.com . Our professional consultants are at your service and ready to help you with your travel needs.